Apr 30, 2024  
2017-2018 University Bulletin 
    
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2017-2018 University Bulletin [ARCHIVED BULLETIN]

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MCR 629 - Commercial Conflict Resolution

3 hours
Despite a focus on the “bottom line,” businesspeople often allow emotion to intrude in commercial transactions. This course emphasizes the importance of recognizing and checking this emotional element in order to maximize profitability. In particular, the course will address conflict between business rivals and conflict between business partners.


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