May 25, 2026  
2020-2021 University Bulletin 
    
2020-2021 University Bulletin [ARCHIVED BULLETIN]

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MCR 645 - Conflict Management

Credit Hours 3
This course provides learners the opportunity to improve their ability and knowledge of conflict management. If and when mediators fail to secure a resolution to a conflict, the next best alternative to a resolution is the ability to manage the conflict in question. Unlike conflict resolution, conflict management is the management of existing conflict that has no imminent resolution. By managing a conflict, we buy time towards the resolution of that conflict. By the end of this course, learners will be able to identify conflicts without an imminent resolution, and how to manage such conflicts.



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